Shipping Policy

  • Orders are processed within 1–3 business days after confirmation.
  • Delivery typically takes 3–7 business days, depending on the location.
  • Shipping charges (if any) will be displayed at checkout.

Order Tracking

  • Tracking details will be shared once the order is shipped.

Delivery Delays

  • Delivery may be delayed due to unforeseen circumstances such as weather, holidays, or courier issues.

Incorrect Address

  • Ensure the shipping address is accurate. Orders shipped to incorrect addresses cannot be redirected once dispatched.

Failed Delivery Attempts

  • After multiple failed delivery attempts, the order may be returned. Re-shipping charges may apply.

Damaged Package

  • If the package appears damaged, report it within 48 hours of delivery.

Customer Support

  • Email: gongarments@gmail.com