Return & Refund Policy

• Returns are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in original condition with all tags intact.
• Returns are not accepted for damaged items caused by misuse or items without tags.

Non-Returnable Items

• Innerwear, accessories, or items marked as final sale.

Refunds

• Once the return is received and inspected, the refund will be processed within 5–7 business days.
• Refunds will be issued to the original payment method.

Exchange

• Exchanges are allowed only for size or defective products, subject to availability.

Damaged or Wrong Item

• Report within 48 hours of delivery with clear photos for quick resolution.

Return Shipping

• Return shipping charges may apply unless the product is defective or incorrect.

Customer Support

• Email: gongarments@gmail.com